If you need help with your Boo Casino account, start with the official contact page and keep all messages in writing where possible. For New Zealand players, this is especially important because Boo Casino operates offshore and is not controlled by the New Zealand Department of Internal Affairs in the same way as local gambling venues.
Author content and review: Sally Gainsbury
You can contact Boo Casino support through the following channels:
- Live chat: use the chat option on the Boo Casino website for account, bonus, login, and payment questions.
- Email: [email protected].
- Social media: İnstagram, Facebook.
- Responsible gambling help in New Zealand: Problem Gambling Foundation NZ is available at www.pgf.nz. The national Gambling Helpline is 0800 654 655.
Support hours
Live chat is usually the fastest option and may be available around the clock, but response times can vary. Email support is better for payment disputes, verification issues, and bonus complaints because it gives you a written record.
